AI Tools Directory
180 tools reviewed for small business owners
Agorapulse
Social Media
Social media management with an inbox
Agorapulse provides social media scheduling, monitoring, and a unified inbox for managing all messages and comments. Its ROI reporting shows which social activities drive business results. Generous free plan for solo users.
- Unified social inbox
- Publishing & scheduling
- Social listening
Marketing AgenciesMid-size SMBsConsultants
Freemium
InVideo
Video & Media
AI video generator for any use case
InVideo offers an AI video generator that creates complete videos from text prompts, plus a traditional template-based editor. Free plan includes watermarked exports. Covers everything from social media clips to promo videos.
- AI text-to-video
- 5,000+ templates
- Screen recording
MarketersEntrepreneursCourse Creators
Freemium
Ecwid by Lightspeed
E-commerce
Add a store to any existing website
Ecwid lets businesses add a full online store to any existing website, Facebook page, or marketplace without rebuilding their site. Free plan supports up to 5 products. Perfect for businesses with an existing website that want to start selling.
- Add-to-any-site store
- Free plan (5 products)
- Multi-channel selling
Existing Website OwnersLocal BusinessesArtists
Freemium
Expensify
Accounting & Finance
Expense reports that don't suck
Expensify automates expense reporting with SmartScan receipt capture, automatic expense categorisation, and one-click approval workflows. Its free plan covers individual use. Integrates with QuickBooks, Xero, and Netsuite.
- SmartScan receipt capture
- Auto-categorisation
- Approval workflows
Teams with field expensesConsultanciesProfessional Services
Freemium
Heap
Analytics & Data
Automatically capture every user interaction
Heap auto-captures every click, tap, and form submission on your website or app without needing manual event instrumentation. AI surfaces insights from captured data. Retroactive analysis lets you answer questions using historical data.
- Auto-capture all events
- Retroactive analysis
- Session replay
Product TeamsSaaSUX Researchers
Freemium
Voiceflow
AI Agents
Design, build, and ship AI agents for customer support and conversations
- Visual conversation designer
- AI knowledge base integration
- Multi-channel deployment (web, SMS, voice)
Product and CX teams building customer-facing AI agentsAgencies building conversational AI for clientsBusinesses replacing live chat with AI support
From $50/mo
Publer
Social Media
Advanced social scheduling at a fair price
Publer is a feature-rich social media scheduler with watermarking, UTM tracking, Instagram grid planner, and bulk scheduling. Free plan supports 3 accounts. Very competitive with Buffer and Later at lower price points for paid plans.
- Bulk scheduling
- Watermarking
- UTM link tracking
PhotographersE-commerceSmall Agencies
Freemium
Harvest
Scheduling & Admin
Time tracking and invoicing for project teams
Harvest combines time tracking with invoicing and expense tracking, sending automatic payment reminders. It integrates with Asana, Trello, and QuickBooks. Popular with agencies and consultancies that bill by the hour.
- Time tracking
- Invoicing & payments
- Expense tracking
AgenciesConsultantsFreelancers
Freemium
Front
Customer Service
Shared inbox for customer-facing teams
Front is a team inbox that handles email, chat, SMS, and social DMs in one collaborative workspace. It includes AI-powered summaries and reply drafts. Well-suited to small teams that need structured customer communication without heavy ticketing.
- Shared inbox
- AI reply drafts
- Multi-channel (email, chat, SMS)
LogisticsProfessional ServicesOperations Teams
From $19/mo
Freshsales
Sales & CRM
AI-powered CRM from Freshworks
Freshsales includes Freddy AI for lead scoring, deal insights, and activity suggestions. The free plan supports unlimited users with basic features. Part of the Freshworks suite, making it easy to pair with Freshdesk for support.
- Freddy AI lead scoring
- Deal pipeline
- Email & phone integration
SMBs wanting AI lead scoringFreshworks usersStartups
Freemium
Breezy HR
HR & Hiring
Modern recruiting software for SMBs
Breezy HR offers a drag-and-drop pipeline for tracking applicants, with AI job description writing, video interviews, and background checks. Free plan for one active job. Popular with SMBs wanting a modern ATS without enterprise pricing.
- AI job description writer
- Video interviews
- Background checks
SMBs 5-100 employeesAgenciesStartups
Freemium
SimplyBook.me
Scheduling & Admin
Booking system for service businesses
SimplyBook.me is a feature-rich booking platform for salons, spas, clinics, and fitness studios. It includes class bookings, membership management, and a client app. The free plan supports 50 bookings/month.
- Service & class bookings
- Membership management
- Client app
SalonsFitness StudiosClinics
Freemium
Re:amaze
Customer Service
Integrated customer support for e-commerce
Re:amaze offers live chat, helpdesk, chatbots, and push notifications in one platform. It integrates with Shopify, BigCommerce, and WooCommerce. A solid Gorgias alternative with broader channel support and competitive pricing.
- Live chat
- Chatbot builder
- Shopify & BigCommerce integration
E-commerceOnline RetailersSaaS
From $29/mo
Relay
Accounting & Finance
Business banking built for small businesses
Relay is a business bank account with built-in budgeting tools, multiple sub-accounts, and direct Xero/QuickBooks sync. Free to use with no monthly fees. A modern alternative to traditional business banking for digital-first SMBs.
- Business bank accounts
- 20 sub-accounts
- Automated transfers
FreelancersStartupsService Businesses
Freemium
CrewAI
AI Agents
Orchestrate multi-agent AI crews that collaborate to complete complex tasks
- Role-based multi-agent framework
- Agent task delegation and collaboration
- Tool use and web browsing
Developers building multi-agent AI systemsTeams automating research and content pipelinesBusinesses running complex multi-step AI workflows
Freemium
ClickUp Automations
Workflow Automation
Native automations inside your project management
ClickUp's built-in automations trigger actions based on task changes, dates, or incoming emails, keeping projects moving automatically. Free tier includes 100 automation runs/month. No separate tool needed for ClickUp users.
- Native project automations
- 100+ templates
- Custom trigger & action
ClickUp usersProject TeamsAgencies
Freemium
Personio
HR & Hiring
HR software for European small businesses
Personio is the leading HR platform for European SMBs, covering recruiting, onboarding, payroll, and performance management with GDPR compliance built in. Strong in German-speaking markets and across the EU.
- GDPR-compliant HR
- Recruiting & ATS
- Payroll (EU)
European SMBsGerman-speaking marketsProfessional Services
From $5/mo
Gumloop
AI Agents
Automate complex workflows with AI nodes — no code, no limits
- Visual AI workflow builder
- Web scraping and data extraction nodes
- LLM processing nodes (GPT-4, Claude)
Marketing teams automating lead research and outreachOperations teams building AI data pipelinesAgencies automating client reporting
From $97/mo
Visme
Design & Creative
Create presentations, infographics, and more
Visme is a visual content creation platform for presentations, infographics, charts, and interactive content. Its AI slide generator and data visualisation tools are strong for B2B content marketers and trainers.
- AI slide generator
- Infographic builder
- Data visualisation
ConsultantsTrainersMarketing Teams
Freemium
Privy
E-commerce
Pop-up and email marketing for Shopify stores
Privy specialises in pop-up forms, email automations, and SMS for Shopify merchants. It's a lightweight Klaviyo alternative for smaller stores that don't need advanced segmentation. Easy to set up without marketing expertise.
- Pop-up forms
- Email automations
- SMS marketing
Small Shopify StoresFirst-time E-commerce OwnersDTC Brands
From $30/mo
Writesonic
Writing & Content
AI writing platform with a powerful free plan and SEO tools built in
- Blog writing
- SEO optimizer
- AI chatbot builder
BloggersSEO teamsSmall marketing teams
From $16/mo
Bench
Accounting & Finance
Bookkeeping done for you by real humans + AI
Bench pairs AI-powered bookkeeping software with a dedicated human bookkeeper. Businesses get monthly financial statements without doing any bookkeeping themselves. More expensive but completely hands-off.
- Dedicated bookkeeper
- AI-assisted categorisation
- Monthly financials
Service BusinessesFreelancers wanting hands-off bookkeepingE-commerce
From $299/mo
Agentforce
AI Agents
AI agents built into Salesforce — automate sales, service, and marketing workflows
- Native Salesforce CRM integration
- Pre-built agents for sales, service, and marketing
- No-code Agent Builder in Flow
Salesforce customers wanting AI agents in their CRMSales teams automating lead qualification and follow-upsService teams handling tier-1 customer support
From $2/mo
Zoho Desk
Customer Service
Context-aware helpdesk from Zoho
Zoho Desk offers a free plan and deep integration with the broader Zoho ecosystem. Its Zia AI assists agents with sentiment analysis, response suggestions, and anomaly detection. Great for Zoho CRM users who want connected support.
- Zia AI assistant
- Multi-channel ticketing
- Zoho CRM integration
Professional ServicesRetailersZoho Ecosystem Users
Freemium