180 tools reviewed for small business owners

Scheduling & Admin
AI meeting assistant that transcribes, summarises, and captures action items automatically

Productivity
AI notepad for meetings โ captures what was said so you can stay present

Marketing Automation
Newsletter platform built for growth โ with monetisation and AI writing built in

Productivity
Real-time meeting transcription and AI summaries โ right inside your browser

Marketing Automation
Email and SMS for e-commerce growth
Klaviyo is the leading email and SMS marketing platform for e-commerce, with deep Shopify integration and AI-powered product recommendations. Free up to 250 contacts. Generates significant ROI for DTC and retail brands.

Analytics & Data
Free heatmaps and session recordings from Microsoft
Microsoft Clarity is a completely free tool providing heatmaps, session recordings, and user behaviour insights. No session limits. AI insights surface key friction points. A serious competitor to Hotjar's free tier.

Video & Media
Record studio-quality podcasts and videos remotely
Riverside records each participant's audio and video locally at high quality, producing broadcast-ready content. AI transcription, clip generation, and magic clips for social media are included. Popular with podcast hosts and YouTubers.

Video & Media
Edit video by editing text
Descript lets you edit video and audio by editing the auto-generated transcript, making it uniquely easy for non-video editors. AI removes filler words, enhances audio, and creates clips for social media. Free tier available.

Marketing Automation
Simple, beautiful email marketing
MailerLite offers clean design, solid automation, and excellent deliverability on a generous free plan (1,000 subscribers). It includes website builder and e-commerce capabilities. One of the best free email tools for SMBs.

Analytics & Data
Free data visualisation and reporting
Looker Studio (formerly Google Data Studio) is a free tool for building interactive dashboards from Google Analytics, Sheets, BigQuery, and 800+ data sources. Essential for SMBs wanting professional-looking data reports at zero cost.

SEO
Local SEO tools for small businesses
BrightLocal provides local citation building, rank tracking, review management, and Google Business Profile optimisation. It's the leading tool specifically for local businesses wanting to rank in Google Maps and local search.

Marketing Automation
Marketing automation with a CRM backbone
ActiveCampaign combines email marketing, automation, and CRM in a powerful platform aimed at growing SMBs. Its visual automation builder is among the best in class. AI features predict the best content and contact scoring.

HR & Hiring
HR, IT, and finance in one platform
Rippling unifies HR, payroll, device management, and app provisioning in one platform. When you hire or fire someone, it automatically provisions/deprovisions software access. Best for tech-forward SMBs wanting HR and IT unified.

Analytics & Data
Privacy-first Google Analytics alternative
Plausible is a lightweight, cookie-free analytics tool that is fully GDPR-compliant without consent banners. Simple dashboard showing traffic, sources, and goals. Self-hosting option available. Popular with privacy-conscious European SMBs.

Video & Media
Free video editor loved by creators
CapCut is a free, feature-rich video editor with AI tools including auto-captions, background removal, text-to-speech, and viral template effects. Extremely popular for short-form content for TikTok, Instagram Reels, and YouTube Shorts.

Sales & CRM
Sales intelligence and outreach platform
Apollo.io gives SMBs access to a 275M+ contact database for prospecting, combined with email sequencing, dialler, and CRM. Its free plan includes 50 email credits per month. Excellent for outbound-driven small sales teams.

Video & Media
AI repurposes long videos into viral clips
Opus Clip automatically identifies the most engaging moments in long-form videos and turns them into short clips for TikTok, YouTube Shorts, and Instagram Reels. AI adds captions, transitions, and b-roll. Free plan included.
SEO
The #1 WordPress SEO plugin
Yoast SEO is the most installed WordPress plugin, helping website owners optimise content with real-time readability and SEO analysis. Premium adds internal linking suggestions and redirect manager. Essential for WordPress-based SMBs.

Analytics & Data
See how visitors really use your website
Hotjar records website sessions, creates heatmaps, and collects feedback, showing exactly where users click, scroll, and drop off. Its free plan is genuinely useful. AI summarises session recordings and survey responses.

Scheduling & Admin
Online appointment scheduling for service businesses
Acuity Scheduling is designed for service businesses that take client bookings, offering intake forms, payment collection, and package management. Built by Squarespace, it integrates seamlessly with Squarespace websites.

Marketing Automation
Email & SMS automation for e-commerce
Omnisend is built specifically for e-commerce with pre-built automation workflows for cart abandonment, welcome series, and post-purchase follow-ups. Free plan includes 500 emails/month. Strong Shopify and WooCommerce integrations.

HR & Hiring
Payroll and compliance made automatic
Rippling Payroll automates tax filings, off-cycle runs, and garnishments, integrating directly with HR and time tracking. Global payroll capabilities make it a top choice for remote-first SMBs with international contractors.