109 tools reviewed for small business owners

AI Agents
Open-source AI agent platform โ build chatbots and agents that actually work

AI Agents
AI-powered project workspace where agents help you research, plan, and execute tasks

Sales & CRM
CRM inside Gmail, no new tool to learn
Streak turns Gmail into a CRM, adding deal pipelines, contact tracking, and email templates directly inside your inbox. The free solo plan is very capable. Loved by freelancers and small agencies who resist adopting a separate CRM.

AI Agents
Build enterprise AI agents and workflows with a no-code drag-and-drop interface

Workflow Automation
Human-in-the-loop workflow automation
Relay.app builds automations that include human approval steps, making it ideal for workflows where you want automation plus human oversight. AI fills in automation steps. Growing Zapier alternative for approval-heavy processes.

Social Media
AI-generated social media content
Predis.ai generates complete social media posts including text, images, and video from a single prompt. It's excellent for businesses that struggle with content creation bandwidth. Free plan includes 15 AI generations per month.

Scheduling & Admin
Find the best time to meet, instantly
Doodle solves group scheduling by polling participants on their availability and automatically finding the best meeting time. Its AI scheduling assistant can find slots for individuals without a poll. Free for basic use.

AI Agents
The original autonomous AI agent โ set a goal, let it work until done

Customer Service
No-code chatbot builder for conversations
Landbot builds interactive chatbot flows for websites, WhatsApp, and Messenger without coding. It's popular for lead capture, customer onboarding, and FAQ automation. The visual builder is intuitive for non-technical SMB owners.

Workflow Automation
Low-code automation with code when you need it
Latenode is a newer automation platform combining no-code visual flows with the ability to add JavaScript nodes for custom logic. Its generous free tier and competitive pricing are attracting SMBs from Zapier and Make.

Workflow Automation
AI automation agent for browser tasks
Bardeen automates repetitive browser tasks like scraping data, filling forms, and syncing information between web apps using a Chrome extension. Its AI recommends and builds automations. No-code required.

Writing & Content
Paraphrase, summarise, and polish writing
QuillBot offers AI-powered paraphrasing, summarisation, grammar checking, and citation generation in one free tool. It's extremely popular with SMBs that need to repurpose content quickly. The Chrome extension works inside Gmail, Google Docs, and more.

AI Agents
Open-source visual builder for LLM apps and AI agents โ free to self-host

Scheduling & Admin
Easy scheduling automation for busy people
Calendly eliminates the back-and-forth of scheduling by letting people book time based on your live availability. It integrates with Google Calendar, Outlook, Zoom, and 700+ apps. Free plan supports one event type.

AI Agents
Assemble, configure, and deploy autonomous AI agents in your browser

Customer Service
Conversational AI for sales and support
Drift pioneered conversational marketing and now offers AI chatbots that qualify leads and handle support queries simultaneously. Its free plan is limited but useful for testing. Best for B2B companies blending support with sales prospecting.

Video & Media
Easy video maker for small businesses
Animoto is a simple drag-and-drop video maker popular with small businesses for product videos, slideshows, and social ads. Storyboard templates make it extremely accessible for non-video creators. Free plan available.

Workflow Automation
Simple business workflow automation
Automate.io connects cloud apps with multi-step workflows and a visual bot builder. Now part of Notion, it offers competitive pricing for straightforward integrations. Free plan includes 300 actions/month.

Sales & CRM
Simple CRM for small businesses
Capsule CRM is a no-frills, easy-to-use CRM for small businesses that just need contact management, deal tracking, and task management without overwhelming features. Free plan supports 2 users and 250 contacts.

Design & Creative
AI-powered photo editing and design
Fotor combines photo editing with an AI image generator and graphic design templates. Its AI portrait enhancer and background remover are popular for e-commerce product photography. Free plan available.

Writing & Content
Rewrite any sentence instantly
Wordtune rewrites and rephrases text in real time, helping users improve clarity, tone, and style. It integrates with Google Docs, Gmail, and Twitter. The free plan allows 10 rewrites per day, making it accessible for occasional users.

Customer Service
AI chatbot platform for support automation
Kommunicate lets SMBs build AI chatbots that integrate with their existing helpdesks. It supports Dialogflow, OpenAI, and custom bots. Good entry-level choice for businesses wanting chatbot automation without heavy development.